Terms and Conditions - Idyll AI

Terms and Conditions

Effective Date: September 23, 2025

1. Acceptance of Terms

Welcome to Idyll ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our AI Virtual Girlfriend & Boyfriend platform, including our website, mobile application, and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Service. You must be at least 18 years old to use our Service.

2. Description of Service

Idyll provides an AI-powered platform that enables users to engage in real-time voice conversations with virtual AI companions. Our Service includes:

  • AI virtual girlfriends and boyfriends with customizable personalities
  • Real-time voice chat capabilities
  • Memory features that remember conversation history
  • Custom character creation tools
  • Premium scenarios and collections
  • Multi-language support and diverse avatars
  • Subscription and purchase options

3. User Accounts and Registration

3.1 Account Creation

To use certain features of our Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Age Requirement

You must be at least 18 years old to create an account and use our Service. By using our Service, you represent and warrant that you meet this age requirement.

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Service for lawful purposes only and in accordance with these Terms. You agree to use the Service in a manner consistent with any applicable laws or regulations.

4.2 Prohibited Activities

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to our systems or user accounts
  • Upload, share, or create content that is illegal, harmful, threatening, abusive, or offensive
  • Impersonate any person or entity or misrepresent your affiliation
  • Interfere with or disrupt the Service or servers connected to the Service
  • Use automated scripts, bots, or crawlers to access the Service
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Share your account credentials with others
  • Use the Service to harass, abuse, or harm another person
  • Violate any applicable local, state, national, or international law

5. Content and Intellectual Property

5.1 Our Content

The Service and its original content, features, and functionality are and will remain the exclusive property of Idyll and its licensors. The Service is protected by copyright, trademark, and other laws.

5.2 User-Generated Content

You retain ownership of any content you create, including custom characters, prompts, and conversations. However, by using our Service, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display such content solely for the purpose of providing and improving our Service.

5.3 AI-Generated Content

Content generated by our AI companions is created by artificial intelligence and should not be considered as representing real people or factual information. We do not guarantee the accuracy, completeness, or reliability of AI-generated content.

6. Payment Terms and Billing

6.1 Pricing and Payment

Certain features of our Service require payment. All fees are quoted in USD unless otherwise specified. You agree to pay all applicable fees as described on our pricing page at the time of purchase.

6.2 Subscriptions

Some services are offered on a subscription basis. Subscriptions automatically renew unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.

6.3 Refund Policy

All sales are final unless otherwise specified. Refunds may be considered on a case-by-case basis for technical issues or service unavailability. To request a refund, contact our customer support within 7 days of purchase.

6.4 Payment Processing

Payments are processed securely through third-party payment processors including Stripe and ToughTongue API. Your payment information is handled according to their respective privacy policies and security standards.

7. Custom Characters and Content

7.1 Character Creation

You may create custom AI characters with personalized names, personalities, and prompts. You are responsible for ensuring that your custom content complies with these Terms and applicable laws.

7.2 Editing Limitations

Custom characters may be edited within a specified time window after creation (typically 1 hour). After this period, characters become locked unless you have unlimited editing privileges or purchase additional editing access.

7.3 Content Standards

All custom content must comply with our community guidelines. We reserve the right to remove or modify content that violates these standards without notice.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

We implement appropriate security measures to protect your personal information and conversation data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Disclaimers and Limitations

9.1 Service Availability

We strive to provide continuous service availability but cannot guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

9.2 AI Limitations

Our AI companions are artificial intelligence systems and may occasionally produce inaccurate, inappropriate, or unexpected responses. We do not guarantee the accuracy or appropriateness of AI-generated content.

9.3 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IDYLL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

11. Termination

11.1 Termination by You

You may terminate your account at any time by contacting customer support or using the account deletion feature in your account settings.

11.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice, if you breach these Terms or engage in prohibited activities.

11.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account and all associated data, though some information may be retained as required by law or for legitimate business purposes.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], or through the courts of [Your Jurisdiction] if arbitration is not available.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the Service after the effective date of any changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid or unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision.

15. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Legal Email: info@getidyll.in

General Contact: info@getidyll.in

Website: https://getidyll.in

By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.